What do we send you?
In this listing we are offering you 2 qualities of underlay. Underlay is designed for the following purposes, to make your carpet feel soft and luxurious, to insulate your floor, to help your carpet last longer by taking the pressure off the carpet when walked on. Underlay provides benefits all around, the only downside to having an underlay is that it costs money. If you have more than 14 steps please call 0800 0778896.
The 9mm PU foam based underlay feels comfortable but it is more designed to feel firmer out of the two underlays that we are offering. We would recommend using this underlay if you have a steep staircase so that you get a nice tight fitting once your carpet runner is fitted.
The 11mm PU foam based underlay is designed to add maximum comfort, although it is only 2mm thicker than the 9mm underlay, it certainly doesn't feel like it. It feels like the underlay thickness is doubled. We recommend this underlay if you have a normal staircase and want your carpet to feel as luxurious as possible.
We supply you with enough underlay to fit 14 steps, you just need to trim the underlay to size using a sharp stanley knife or scissors. For more help and advice please click the link below.
We send you 14 sticks of gripper. It is a dual purpose gripper rod so if you have wooden stairs or concrete stairs, our grippers will be suitable for you. The grippers will need cutting down to your desired size and this can be done using a pair of pliers, saw or anything sharp. You will then have 28 pieces of gripper. You then need to put one piece on each tread and riser, so 2 pieces per step.
For more information on how to fit this underlay/gripper package on your stairs - please click here
Orders over $150
Shipping is FREE to anywhere in the USA for all orders over $150.
We aim to dispatch all orders within 48 hours to arrive within 5 - 7 working days.
Orders under $150
Shipping is $15 to anywhere in the USA for all orders under $150.
We aim to dispatch all orders within 48 hours to be arrive within 5 - 7 working days.
Unsure? Why not order a 1ft sample in the width you'd want. We will send you a fully bound and finished piece of the exact carpet you'd be getting, so you can put it on the floor and see how it would truly look.
If you decide to go ahead with that design, then we will refund the cost of the sample off from your next order. Simply email us (firstname.lastname@example.org) after order and we will refund you. Please note: shipping costs are none refundable and only applicable to 1 sample.
Whether you decide to purchase or not, you at least have a nice bit of carpet to put by the front/back door as a small door mat for those rainy/muddy days!
We offer a 30 day FREE returns policy! Not happy with your purchase? Get in touch and we will arrange a FREE collection and return. So you can by a product from us, have it delivered, see if you like it, return it, and it won't cost you a dime! You can't lose!
*Some products are excluded from this policy, such as 1ft Samples, Stair Rods, Door Trims/Bars, Personalized & Custom Made Carpet Runners. For full details please see our Shipping and Returns policy below.
Making a Purchase
To purchase the items in your basket and proceed with your order using our secure online purchasing facility, click on the "Checkout" button on the shopping basket screen. You will then be given the option to enter your email address and password if you are an existing user of the site, or you can choose to pay directly. You will then be transferred to our secure server provider Sagepay or PayPal to complete your order.
You will be asked to provide certain information we need to enable us to process your order such as your preferred delivery address and payment details. It is your responsibility to provide us with sufficient information to process you order.
We will acknowledge receipt of your order by email. This is not our acceptance of your order, but confirmation that it has been received.